Services

I help teams make clearer decisions when the work crosses strategy, research, delivery, information architecture, AI, and organizational constraints.

Many organizations do not struggle because people are unwilling to do the work. They struggle because complexity compounds faster than shared understanding. Priorities drift, information fragments, delivery pressure increases, and teams lose confidence in how decisions are being made.

Consulting

Who This Is For

This work is best suited for leaders and teams that are trying to move from ambiguity into action: product and service teams, design and research groups, digital transformation efforts, nonprofits, education teams, public-sector-adjacent programs, and organizations exploring AI with real operational consequences.

OneStrayThought is intentionally small. I work as a solo advisor with a limited number of organizations at a time, usually through focused advisory, discovery, workshops, reviews, or short fixed-scope engagements.

Problems I Help With

Strategy Is Not Clear Enough to Guide Delivery

Your team is moving, but the strategy is not clear enough to help people make tradeoffs, sequence work, or explain why decisions matter.

AI Exploration Needs Grounding

You are exploring AI, but the information, workflows, governance, evaluation approach, or user impact is not yet clear enough to support responsible decisions.

Discovery Is Producing Signals, Not Direction

Research, stakeholder input, service observations, or operational knowledge exists, but the team needs help turning it into decisions and next steps.

The Shared Picture Has Broken Down

The product, service, or operating model has become more complex than the team’s shared understanding of it, and people are making decisions from different maps.

How Engagements Work

Advisory Support

Ongoing or time-boxed perspective for leaders and teams working through strategy, discovery, AI readiness, service design, or delivery decisions.

Focused Reviews

A review of a product, service, workflow, AI concept, roadmap, or research direction with practical recommendations and decision support.

Discovery and Synthesis

Defined efforts to understand a problem space, synthesize what is known, identify gaps, and recommend a focused path forward.

Workshops and Alignment Sessions

Facilitated sessions that help groups surface assumptions, make decisions, and leave with documented next steps.

Speaking

Talks and workshops for teams trying to make better decisions about design, AI, research, leadership, and complex digital work.

Brad Nunnally has spoken at conferences, universities, workshops, and community events including SXSW, UX Lisbon, IA Summit, Interaction Design Association events, UX Week, Pace University, and SIU Edwardsville.

Talk Topics

Topics can be shaped for conferences, leadership events, internal learning sessions, design communities, universities, and teams exploring what responsible digital or AI work should look like in practice.

AI Design Strategy

How teams can move from broad AI interest to practical product, service, workflow, and governance decisions.

Useful for: Leaders, product teams, design organizations, transformation groups, and teams evaluating AI opportunities.

Agentic AI

A grounded look at agentic systems, workflow delegation, decision boundaries, human oversight, and the design implications of tools that act on behalf of people.

Useful for: Product, UX, operations, service design, and AI strategy teams exploring agentic workflows.

AI Readiness

A practical framework for understanding whether an organization is prepared to use AI responsibly and effectively.

Useful for: Executives, nonprofit leaders, product leaders, program teams, and digital transformation groups.

UX Research and Strategy

How research helps teams reduce ambiguity, understand real needs, make better decisions, and connect evidence to action.

Useful for: UX researchers, designers, product teams, delivery teams, and design leaders.

UX Design and Strategy

How design strategy connects experience quality, information structure, service delivery, and organizational goals.

Useful for: Design teams, product organizations, digital service teams, and modernization programs.

Warfighter-Centered Design

A practical approach to designing systems, workflows, and digital services around operational context, trust, and the people who rely on them.

Useful for: Defense, national security, research, design, and delivery teams.

Design Leadership

Practical models for building trust, improving critique, navigating ambiguity, and helping design teams move from ideas to execution.

Useful for: Design leaders, UX managers, product leaders, and emerging leaders.

Team Leadership

Helping teams work through uncertainty, build shared understanding, communicate clearly, and maintain steadiness when complexity increases.

Useful for: Managers, delivery leads, design leaders, product leaders, and cross-functional teams.

Workshop Formats

Workshops are collaborative and adapted to the organization. They are designed to help groups build shared understanding, make clearer decisions, and leave with useful next steps.

• Leadership briefings or internal learning sessions
• Conference talks, breakouts, and community sessions
• Half-day or full-day workshops for teams
• Facilitated discussions for groups exploring AI, design strategy, or delivery alignment

Booking

Speaking engagements and workshops are selected based on fit, timing, audience, and the problem the event or organization is trying to help people understand.