I’m knee deep in the writing my assigned chapters for Designing the Conversation (http://www NULL.amazon NULL.com/Designing-Conversation-Facilitation-Experiences-Voices/dp/0321886720). The one experience that has been the most enlightening so far is the act of editing. Not all content that gets written ends up in the final draft of the chapter. Rather than let this content simply fade away, I want to preserve it here on this blog.
The context of this section is around determining when and how to ask the golden question “Why?” over the course of a facilitated session. The “Why?” question is a great tool for any facilitator, and one way it can be used is by vetting out participants personal agendas. Below is a section that shows how you can use “Why?”-type questions to get to the meaning behind comments, suggestions, and ideas that come from the participants of a … Read More »