Below is a blog post I wrote for Follow The UX Leader a couple of years ago. This great online resources will be retired and repurposes soon, so I’m reposting the article here. I hope you find it as useful today as when it was first published back in 2011. Thank you Jeff Parks once again for allowing me to contribute to Follow The UX Leader.
One of the hardest parts of the User Experience process to fit into a project is the up-front user research. There are many reasons for this, many unfounded, that make this the first thing to go when trying to cut down the scope or cost of a project. It seems that user research is the red headed stepchild, always being left out of all the family fun. It’s time that this changes. With the tools … Read More »